Terms of Service

Effective Date: May 28, 2026 | Last Updated: May 28, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "Customer," or "you") and Pizza Luce ("Company," "we," "us," or "our"), governing your access to and use of the Website at eat-pizzaluce.top and all related services, features, content, and functionality offered through the Website.

By visiting, browsing, or using our Website; by placing an order for food or beverages; by creating an account; or by otherwise engaging with our services, you expressly agree to these Terms and our Privacy Policy, which is incorporated herein by reference. Your continued use of the Website following any modifications to these Terms shall constitute your acceptance of the revised Terms.

If you are accessing our Website or placing an order on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case the terms "you" and "your" shall refer to such entity. If you do not have such authority, you must not accept these Terms or use our services on behalf of such entity.

You must be at least 18 years of age or the age of majority in your jurisdiction to use our Website and services. By using the Website, you represent and warrant that you meet this age requirement. We reserve the right to refuse service to anyone at our sole discretion.

2. Description of Services

Pizza Luce is a food service business operating in the United States. Through our Website, eat-pizzaluce.top, we offer the following services:

• Online Food Ordering: Customers may browse our menu and place orders for pizzas, appetizers, salads, beverages, desserts, and other food and drink items as made available from time to time.
• Delivery Services: We offer delivery of food orders to designated delivery areas, subject to availability, geographic limitations, and minimum order requirements.
• Carryout/Pickup Services: Customers may place orders online and pick them up at our designated location(s).
• Dine-In Services: Where applicable, we provide dine-in experiences at our physical locations.
• Catering Services: We may offer catering services for events and gatherings, subject to separate terms and availability.
• Promotions and Special Offers: From time to time, we may offer promotional deals, discounts, loyalty programs, or special menu items through the Website.
• Account Management: Users may create personal accounts to manage orders, save preferences, and access order history.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services. Menu items, pricing, availability, and delivery areas are subject to change without notice and may vary based on location, time, and other factors.

All food items are prepared in facilities that may handle common allergens including but not limited to wheat, gluten, dairy, eggs, nuts, soy, fish, and shellfish. Customers with food allergies or dietary restrictions should notify us prior to placing an order. While we make reasonable efforts to accommodate dietary needs, we cannot guarantee that any food item is completely free from allergens.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of using our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order, including your name, delivery address, contact information, and payment details.
• Maintain the security and confidentiality of your account credentials and promptly notify us of any unauthorized use of your account.
• Use the Website solely for lawful purposes and in accordance with these Terms and all applicable federal, state, and local laws and regulations.
• Ensure that someone of appropriate age is available to receive your delivery, particularly for any orders that may require age verification.
• Pay for all orders placed through your account, whether authorized by you or not, unless you have notified us promptly of unauthorized access.
• Treat our staff and delivery personnel with respect and courtesy.
• Comply with all applicable laws when using our Website, including laws relating to online conduct, acceptable content, and food safety.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities:

• Use the Website for any fraudulent, deceptive, or misleading purpose, including placing false or fraudulent orders.
• Attempt to gain unauthorized access to any part of the Website, our servers, or any related systems or networks.
• Interfere with or disrupt the integrity or performance of the Website or the data contained therein.
• Use any automated means, robots, spiders, scrapers, or other data gathering or extraction tools to access, query, or otherwise collect information from the Website without our express written permission.
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or our services without our prior express written consent.
• Upload, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
• Violate any applicable federal, state, or local laws, including but not limited to consumer protection laws, privacy laws, and intellectual property laws.
• Use our Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party's use of the Website.
• Collect or harvest any personal information of other users from the Website.
• Attempt to reverse-engineer, decompile, or disassemble any software used in connection with the Website.
• Place orders with no intention of accepting delivery or pickup, or repeatedly cancel orders without reasonable cause.
• Engage in any conduct that restricts or inhibits any other person from using or enjoying the Website.

Violation of any of the above prohibitions may result in immediate termination of your account, cancellation of pending orders, and, where appropriate, referral to law enforcement authorities. We reserve the right to take any legal action available to us in response to prohibited activities.

4. Intellectual Property Rights

All content, materials, and elements available on the Website, including but not limited to text, graphics, logos, images, photographs, audio clips, digital downloads, data compilations, software, and the overall design and arrangement of the Website (collectively, the "Content"), are the exclusive property of Pizza Luce or its licensors and are protected by United States and international copyright, trademark, trade dress, patent, and other intellectual property laws.

The Pizza Luce name, logo, and all related names, logos, product names, designs, and slogans are trademarks of Pizza Luce or its affiliates or licensors. You must not use such marks without the prior written permission of Pizza Luce. All other names, logos, product names, designs, and slogans on this Website are the trademarks of their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for your personal, non-commercial purposes in connection with using our services. This license does not include:

• The right to resell or commercially exploit any Content;
• The right to collect and use product listings, descriptions, or prices;
• Any derivative use of the Website or Content;
• The right to download or copy account information for the benefit of another merchant;
• Any use of data mining, robots, or similar data gathering or extraction tools.

Any unauthorized use of the Content or Website terminates the permission or license granted by Pizza Luce. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content from our Website without prior written consent from Pizza Luce, except for your personal, non-commercial use.

If you believe that any content on our Website infringes upon your intellectual property rights, please contact us at [email protected] with a detailed description of the alleged infringement.

5. Payment Terms

By placing an order through our Website, you agree to provide current, complete, and accurate purchase and account information. You authorize us to charge your chosen payment method for all orders placed.

5.1 Pricing

All prices listed on the Website are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable taxes, delivery fees, or service charges unless expressly stated. Applicable sales tax will be calculated and added to your order total based on your delivery or pickup location and applicable state and local tax laws.

5.2 Payment Methods

We accept major credit and debit cards (Visa, MasterCard, American Express, Discover) and other payment methods as specified on the Website at the time of checkout. All payment transactions are processed through secure, encrypted payment processors. We do not store complete credit card information on our servers.

5.3 Order Confirmation and Charges

You will receive an order confirmation via email upon successful placement of your order. Your order is not confirmed until you receive this confirmation. We reserve the right to cancel or modify any order due to pricing errors, unavailability of items, or suspected fraudulent activity. In the event of a cancellation, any charges made to your payment method will be fully refunded.

5.4 Delivery Fees and Minimum Orders

Delivery orders may be subject to a delivery fee and minimum order requirements, which will be disclosed at the time of checkout. Delivery fees are non-refundable except in cases where the Company is at fault for non-delivery.

5.5 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order is confirmed and preparation has begun. If you experience a problem with your order — including incorrect items, missing items, or quality issues — please contact us immediately at [email protected]. We will review your claim and, at our sole discretion, offer a replacement, store credit, or refund. Cancellation of orders may only be possible before preparation has begun; once preparation has started, cancellations are generally not accepted.

6. Disclaimers — Services Provided "As-Is"

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL CONTENT, SERVICES, PRODUCTS, AND OTHER ITEMS PROVIDED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

PIZZA LUCE EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY CONTENT OR INFORMATION ON THE WEBSITE;
• WARRANTIES THAT ANY DEFECTS IN THE WEBSITE WILL BE CORRECTED;
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE.

We do not warrant that the Website is free of viruses or other harmful components. You assume full responsibility for any damage to your computer system or loss of data that results from your use of the Website.

While we strive to provide accurate menu information, including nutritional data, ingredients, and allergen information, we do not warrant the accuracy or completeness of such information. Nutritional values are approximate and may vary based on preparation methods and ingredient variations.

Some states do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. In such cases, our warranties are limited to the maximum extent permitted by applicable law.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIZZA LUCE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or data;
• Loss of goodwill or business reputation;
• Business interruption;
• Personal injury or property damage;
• Any other pecuniary or non-pecuniary loss;

ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR SERVICES, EVEN IF PIZZA LUCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE).

IN NO EVENT SHALL PIZZA LUCE'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA LUCE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

Some jurisdictions do not allow the limitation of liability for certain types of damages. In such jurisdictions, Pizza Luce's liability shall be limited to the maximum extent permitted by law. Nothing in these Terms shall limit or exclude liability for death or personal injury caused by Pizza Luce's negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Luce and its affiliates, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms;
• Your use of the Website or services;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or proprietary rights;
• Any content or information you submit, post, or transmit through the Website;
• Your negligence, willful misconduct, or fraud;
• Any dispute between you and any third party;
• Your misrepresentation of any information provided to Pizza Luce.

Pizza Luce reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without the prior written consent of Pizza Luce. Pizza Luce will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

9. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pizza Luce's principal place of business is located, without regard to conflict of law principles.

These Terms are subject to applicable federal laws, including the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive acts or practices in or affecting commerce. Where applicable, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) may also apply to California residents with respect to their personal information.

Subject to the arbitration provisions set forth in Section 10 below, you agree to submit to the exclusive personal jurisdiction of the state and federal courts located in the United States for the resolution of any disputes not subject to arbitration. You waive any objection to the laying of venue of any such proceeding in such courts and waive any claim that any such proceeding has been brought in an inconvenient forum.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first attempt to resolve any dispute informally by contacting Pizza Luce at [email protected]. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If we are unable to resolve the dispute informally within that period, either party may proceed with formal dispute resolution.

10.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE OR SERVICES THAT CANNOT BE RESOLVED INFORMALLY SHALL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT. You and Pizza Luce each waive the right to a trial by jury and to participate as a plaintiff or class member in any class action, class arbitration, or representative proceeding.

Arbitration shall be conducted by a single arbitrator under the then-current Commercial Arbitration Rules of the American Arbitration Association (AAA), as modified by these Terms. The arbitration shall be conducted in the English language. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Notwithstanding the foregoing, either party may bring a claim in small claims court if the claim qualifies, and either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.

10.3 Class Action Waiver

YOU AND PIZZA LUCE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

10.4 Arbitration Fees

Payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules. If the arbitrator finds that either the substance of your claim or the relief sought is frivolous or brought for an improper purpose, Pizza Luce reserves the right to seek recovery of its arbitration costs and attorneys' fees.

11. Term and Termination

These Terms shall remain in full force and effect while you use the Website or maintain an account with us. Pizza Luce reserves the right, in its sole discretion, to:

• Terminate or suspend your account and access to the Website immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms;
• Refuse service to any person or entity;
• Remove or edit any content submitted by you;
• Cancel any orders that we believe to be fraudulent, in violation of these Terms, or otherwise problematic.

You may terminate your account at any time by contacting us at [email protected]. Upon termination, your right to use the Website and services will immediately cease.

Upon termination or expiration of these Terms for any reason:

• All rights and licenses granted to you under these Terms will immediately terminate;
• You must immediately cease all use of the Website and any Content;
• Any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

Termination of your account shall not relieve you of any obligation to pay for orders placed prior to termination, or of any other obligation accrued prior to the date of termination.

12. Changes to Terms

Pizza Luce reserves the right to modify, update, or replace these Terms at any time at its sole discretion. When we make changes, we will:

• Update the "Last Updated" date at the top of this page;
• Post the revised Terms on the Website at eat-pizzaluce.top;
• Where practicable and for material changes, provide notice through the Website or via email to the address associated with your account.

Your continued use of the Website following the posting of any changes to these Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically for updates. We encourage you to review these Terms whenever you visit our Website to ensure you understand the terms that apply to your use.

If you do not agree to the revised Terms, you must stop using the Website and services immediately and, if you have an account, contact us to request account closure.

Notwithstanding the foregoing, we will not retroactively apply any changes to these Terms to disputes that arose prior to the date of the change.

13. Severability

If any provision of these Terms is held by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law or regulation, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if such modification is not possible, such provision shall be deemed severed from these Terms.

The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of the remaining provisions of these Terms, which shall continue in full force and effect. The parties agree that any such invalid, illegal, or unenforceable provision shall be replaced by a valid provision that, to the greatest extent possible, achieves the same economic and legal effect as the replaced provision.

A failure by either party to exercise or enforce any right or provision under these Terms shall not constitute a waiver of such right or provision. No waiver of any provision of these Terms shall be effective unless in writing and signed by an authorized representative of Pizza Luce. Any waiver of any provision of these Terms shall not be deemed a continuing waiver of such provision or a waiver of any other provision.

14. Additional Legal Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies or agreements incorporated herein by reference, constitute the entire agreement between you and Pizza Luce with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Website and services.

14.2 No Third-Party Beneficiaries

These Terms are for the sole benefit of the parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.

14.3 Assignment

You may not assign or transfer these Terms or your rights or obligations hereunder, in whole or in part, without the prior written consent of Pizza Luce. Pizza Luce may assign these Terms without restriction. Any attempted assignment in violation of this section shall be null and void.

14.4 Force Majeure

Pizza Luce shall not be liable for any delay or failure to perform its obligations under these Terms to the extent such delay or failure is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions or restrictions, power outages, internet or telecommunications failures, labor disputes, civil unrest, or any other event of force majeure. We will use reasonable efforts to resume normal operations as quickly as possible.

14.5 Electronic Communications

By using our Website or communicating with us electronically, you consent to receive electronic communications from us. These communications may include notices about your account, order confirmations, promotional offers, and other information concerning or related to the Website and services. You agree that any notices, agreements, disclosures, or other communications we send to you electronically satisfy any legal requirement that such communication be in writing.

14.6 Headings

The section headings used in these Terms are included for convenience only and shall not affect the interpretation or construction of these Terms.

15. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, your use of the Website, or our services, please do not hesitate to contact us using the information below:

We will make every effort to respond to your inquiries in a timely and professional manner. For urgent matters related to food safety or order issues, please contact us immediately by email at [email protected].

For legal notices required under these Terms, please send written notice to our email address above. Legal notices shall be deemed given when received by us via confirmed electronic mail transmission.